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Privacy Policy

Last Updated: January 18, 2025

Pray.Global ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and our SMS prayer time alert service (the "Service").

1. Information We Collect

1.1 Information You Provide to Us

When you subscribe to our SMS alert program or contact us, we may collect the following personal information that you directly provide:

• Name: Used to personalize communications.
• Mobile phone number: Required to send you SMS prayer time alerts.
• Location: City, region, and/or coordinates used to calculate accurate prayer times for your area.

1.2 Information Collected Automatically

When you visit our website, our servers may automatically log standard technical information such as your IP address, browser type, and the date and time of your visit. This information is used only for basic security, diagnostics, and to ensure the website is functioning properly. We do not use this information to track you across other sites and we do not use it for advertising profiling.

2. How We Use Your Information

We use your personal information solely for the following purposes:

• To provide the Service: Deliver SMS prayer time alerts based on the location you provide.
• To manage your subscription: Handle sign-ups, opt-ins, opt-outs, and support requests.
• To communicate with you: Respond to questions or technical issues related to the Service.
• To ensure security and compliance: Detect and prevent abuse, spam, or fraudulent use of the Service and comply with applicable laws.

3. No Sale or Third-Party Marketing Use of Data

We do not sell, rent, or trade your personal information to any third party.

We do not share your name, phone number, or location with advertisers, marketers, or any third-party organization for their own promotional or marketing purposes.

4. Service Providers

We may share your personal information with trusted third-party service providers that help us operate the Service, for example:

• SMS gateway providers that deliver text messages to your phone.
• Web hosting or infrastructure providers that host our systems.

These service providers are allowed to use your personal information only as necessary to provide services to us and are not allowed to use it for their own marketing or unrelated purposes.

5. Data Retention and Deletion

We keep your personal information only for as long as it is needed to provide the Service and meet legal or regulatory requirements.

• While you are subscribed, we retain your name, phone number, and location so we can send you prayer time alerts.
• When you unsubscribe (for example, by replying "STOP"), we remove your name, phone number, and location from our active SMS databases within a reasonable period (typically within 30 days).
• We may retain limited records (such as the fact that a particular number opted out) if needed to comply with legal obligations, prevent abuse, or prove that we honored opt-out requests. These records are minimized and retained only as long as necessary.

6. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You have control over your information and how it is used:

• Unsubscribe from SMS: You can stop receiving SMS alerts at any time by replying "STOP" to any message or by contacting us.
• Access and Update: You may contact us to request access to or correction of the personal information we hold about you.
• Deletion: You may request that we delete your personal information, subject to any legal requirements that obligate us to retain certain records for a limited time.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us so that we can delete it.

9. International Data Transfers

Our servers and service providers may be located in countries other than your own. By using the Service, you understand and agree that your personal information may be transferred to and processed in countries that may have different data protection laws than your country of residence. We take reasonable steps to ensure that your data is handled securely in accordance with this Privacy Policy.

10. Legal Basis for Processing (If Applicable)

For users located in regions such as the European Economic Area (EEA), our legal basis for processing your personal information will typically be one or more of the following:

• Consent: You have given clear consent for us to process your personal data for SMS alerts.
• Legitimate Interests: We have a legitimate interest in operating and improving the Service, provided that such interests are not overridden by your rights and interests.
• Legal Obligations: We may process your data where necessary to comply with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. If we make material changes to how we use or share your personal information, we will take reasonable steps to notify you. Your continued use of the Service after any changes means you accept the updated Privacy Policy.

12. Contact Us